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Engage Accounts

Engage Accounts

Welcome to Engage Accounts offered exclusively through Credit Unions such as Lewisham Plus.

           Engage Icons

Engage Account Leaflet

Engage Card image                  

Introducing the Engage Account
An ethical digital account with Visa debit card

What is the Engage Account?
Engage is a fair and ethical digital account and contactless Visa debit card that works just like a high street current account - but with no hidden fees or unexpected costs.

Engage is only available to Credit Union members. 

Choose the type of Engage Account that suits your needs

There are two types of Engage Account available: 

  • Engage Classic Account – basic banking and low fees (a one-time card we can issue that can’t be reloaded.  Wecharge £5 for these but gives members access to instant cash).
  • Engage Premium Account – ideal if you need to pay bills by direct debit

 Engage provides instant access to your money
Once your engage account is open, regular funds or a Credit Union loan can be paid directly into Engage account and you can immediately access cash from an ATM, shop online or instore using your contactless Visa debit card, pay your bills and easily manage your money with the Engage digital mobile app.

  • Engage Accounts are FREE to open - from age 16+
  • FREE Digital banking app and contactless debit card
  • Low fees and no hidden charges 
  • Withdraw cash at ATMs and Free cashback at participating retailers
  • Pay your bills by transfer/standing order/direct debit
  • Pay cash into your account at PayPoint (and Post Office - coming soon)
  • Send/request money from others
  • Earn cash rewards on everyday shopping and services
  • Low fees (from £2 per month) and no hidden charges 

Notifications when your funds are available
Do you want to know the minute your money is available to you? 

There is no need to contact or visit the Credit Union or call the customer services team, simply download the FREE Engage mobile app and receive instant notifications when your funds are paid into your Engage Account. 

The app also provides you with up-to-the-minute balance and transaction information

app store logos

Never miss a bill payment with Engage Envelopes

Take the stress out of budgeting and paying household bills. 

Set up virtual savings envelopes in the Engage mobile app to help you budget for things like utility bills, rent/mortgage, council tax or for a special purchase. Then, when your bills are due Engage can automatically pay them by standing order or direct debit, or release funds back into your Engage account to spend by debit card or to withdraw cash.

Contactless payments with your debit card or mobile phone
The Engage Account is designed to make your life easier by packing all the features you need onto your mobile phone. As well as using your contactless debit card to make purchases, you can also use your smartphone to make contactless payments.

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 Engage: The account that rewards you!

With Engage you can earn up to 15% cashback at national and local retailers whenever you use your debit card to make a purchase.

For details of participating Engage reward retailers, download the Engage app today or visit www.engageaccount.com/rewards

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Get your Engage Account today
To open an Engage account simply contact the Credit Union for further details/fill out an application form and send to etc. 

Engage Premium Account Application Form

Engage Premium Account Terms & Conditions

Engage Classic Account Application Form

Engage Classic Account Terms & Conditions

Engage Instant Account Application Form

Engage Instant Account Terms & Conditions

With Engage your funds are 100% safe at all times

The Engage Account and Visa debit card is available exclusively to members via our network of Credit Union and community banking partners in the UK. Engage is issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference Number: 900025) to issue e-money and is a member of Visa. Please note that electronic money products are not covered by the Financial Services Compensation Scheme. Instead, any funds received are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent, your funds are protected against claims made by creditors 

Should you require any further information on how your money is protected, please email info@engageaccount.com


Engage Current Account Support & FAQ's 

Engage Guide

Engage Customer service:

Email: info@engageaccount.com

Website: engageaccount.com

Telephone: 0333 202 3642 

Balance: option 1

Activate card & PIN:option 2

Lost/Stolen: option 3

Engage helpdesk: option 4



You can find our branches in Bromley, Sydenham Lewisham and New Cross. We're here to help, with Savings, Loans and Current Accounts for you

How can we help you?

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A Loan thats Right 4U

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Engage Current Account

A new low cost card based current account with many additional benefits


Smartcash is an exciting new Engage card just for young savers aged 8-16. First 500 accounts free of the usual £10 fee.

Lewisham + Bromley Credit Union Director's Area


Lewisham Plus Credit Union Limited is a member of the Financial Services Compensation Scheme (FSCS), complies with the Data Protection Act 1998 and is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Firm reference number 213588. Credit Union Registration Number 295C (IP00295C at Companies House).

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